Effective Date: February 26, 2026
1. Introduction
At FamilyTreeMakerSafe.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we handle your information when you visit our website or purchase our digital guides.
2. Information We Collect
We collect only the minimum information necessary to provide our services:
Contact Information: Your name and email address, provided during the purchase or when contacting support.
Transaction Data: Information about the products you purchased. Note: We do not see or store your credit card or bank details. All payments are securely processed by our payment partner, Paddle.
3. How We Use Your Information
We use your data strictly for:
Delivering your digital products via email.
Providing customer support and responding to your inquiries.
Sending occasional updates about our genealogy educational materials (only if you have opted in).
4. Data Sharing and Third Parties
We do not sell, rent, or trade your personal information to third parties. We share data only with trusted service providers essential to our operations:
Paddle: Our Merchant of Record, for payment processing and tax compliance.
Mailjet: Our email service provider, used to send your purchase confirmations and newsletters.
5. Security of Your Data
We take the security of your information seriously. We use industry-standard encryption and secure protocols to ensure your data remains safe. Access to your email address is restricted to our authorized support team only.
6. Your Rights
You have the right to:
Request a copy of the data we hold about you.
Request that we correct or delete your personal information.
Unsubscribe from our emails at any time by clicking the "Unsubscribe" link at the bottom of any message.
7. Cookies
Our website may use "cookies" to enhance your browsing experience (for example, to remember your preferences). You can choose to disable cookies in your browser settings, though some features of the site may not function properly as a result.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: support@familytreemakersafe.com
Website: FamilyTreeMakerSafe.com