Effective Date: February 26, 2026
1. Overview
This website is operated by FamilyTreeMakerSafe.com. Throughout the site, the terms “we”, “us” and “our” refer to FamilyTreeMakerSafe.com. We offer digital educational guides and resources subject to your acceptance of all terms, conditions, and policies stated here.
2. Merchant of Record
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
3. Independent Educational Service & Trademarks
FamilyTreeMakerSafe.com is an independent educational resource. We are not affiliated with, authorized, maintained, sponsored, or endorsed by The Software MacKiev Company, Ancestry.com, or Intellectual Reserve, Inc.
Family Tree Maker, the Family Tree Maker tree logo, TreeVault, the TreeVault logo, Emergency Tree, Turn Back Time, and Historical Weather are registered trademarks, and Easy on the Eyes, Software MacKiev and the Software MacKiev logo are trademarks of The Software MacKiev Company.
Ancestry and Ancestry.com are registered trademarks of Ancestry.com Operations, Inc.
FamilySearch is a trademark of Intellectual Reserve, Inc., an affiliate of FamilySearch International.
All other brand and product names are trademarks or registered trademarks of their respective companies.
4. Intellectual Property
All content included in our digital guides and on this website is the intellectual property of FamilyTreeMakerSafe.com. No part of this publication may be reproduced in any form without written permission of the publisher, except by a reviewer, who may quote brief passages for review.
5. Refund Policy (3-Day Money Back Guarantee)
We want you to be satisfied with your purchase. Since we sell non-tangible, digital goods, we offer a 3-day money-back guarantee.
If you are unsatisfied with your purchase for any reason, you may request a full refund within 3 days of the original purchase date.
To initiate a refund, please email us at support@familytreemakersafe.com.
Once your request is received, the refund will be processed by Paddle, and the credit will automatically be applied to your original method of payment within a certain amount of days.
6. Delivery of Goods
Upon completion of your purchase via Paddle, you will be redirected to a download page, and an email containing the download link will be sent to the address you provided. If you do not receive the link within 1 hour, please contact support@familytreemakersafe.com.
7. Limitation of Liability
The information contained in our guides is for educational purposes only. We are not responsible for any data loss or software issues occurring within third-party applications used by the customer.
8. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of The United States of America.
9. Contact Information
Questions about the Terms of Service or refund requests should be sent to us at:
Email: support@familytreemakersafe.com
Company Name: [Dmytro Shevchuk / Physical Person Entrepreneur]
Registered Address: [Hlinky 7A, Svitlovodsk, Ukraine, 27500]